Support

Technical Support/Customer Service

For support, we can be reached via phone Monday through Friday, 9AM - 5PM, and 24 hours/7 days a week via e-mail.

Phone (M-F, 9AM - 5PM EST):

(407) 321-9215

E-mail (24 hours, 7 days/week):

support@micdynamics.com


Software and Drivers

The DOT-Z1 drivers, data viewer and firmware updater applications are available through the following downloadable package:

MD Tools Setup   (Click to download, unzip, and run setup.exe)

This package contains the following utilities that can be used with the DOT-Z1 for no additional charge:
  • Data Viewer Tool
  • Firmware Updater Tool
  • Device drivers needed to interface to a PC
Minimum requirements are a PC running Windows XP, Vista or 7, with at least 150 MB of free disk space.  This package will also install any prerequisite software components needed by the utilities.


User Manuals and Firmware Updates

For the latest user manuals or firmware updates, please e-mail support@micdynamics.com with the product model number.